Frequently Asked Questions
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Mortgage
General Questions
Mortgage
Glossary
CapCenter Product Offerings
Zero Closing Costs Questions
Loan Qualification
Technology
Pre-approvals
Applying for a Mortgage
Process Questions
General
Real Estate
Buying a home
Selling a home
Glossary
General Questions
Insurance
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Frequently Asked Questions
Mortgage
General Questions
Mortgage
Glossary
CapCenter Product Offerings
Zero Closing Costs Questions
Loan Qualification
Technology
Pre-approvals
Applying for a Mortgage
Process Questions
General
Real Estate
Buying a home
Selling a home
Glossary
General Questions
Insurance
Mortgage
Questions about our purchase and refinance mortgage programs
How do I calculate refinance mortgage fees and savings?
What is borrower-paid mortgage insurance (BPMI)?
How do I unfreeze my credit with the credit bureaus?
How does CapCenter's 1% Listing Fee bundle work?
How do I lock in my rate?
I was already preapproved by another lender, should I get pre-approved by CapCenter too?
What is a VA mortgage?
How does no closing costs relate to APR?
What is mortgage insurance?
How long does the refinance process take?
What is an adjustable rate mortgage?
Why should I not use APR to shop for a mortgage?
Is it necessary to get pre-approved by a lender before I begin the home search?
Who pays closing costs?
I've heard that CapCenter is a one-stop-shop. What does that mean?
What are terms and phrases used in the mortgage industry?
What forms of documentation will I need to provide after applying?
What is a soft credit pull vs. a hard credit pull?
What is an appraisal?
What is Conventional 97 (Fannie 97, Freddie 97) Mortgage?
What is a good interest rate on a mortgage?
How do I get in touch with my loan officer?
Who is the number one mortgage lender in Richmond, Virginia?
How do I choose a mortgage lender?
How can I expedite the mortgage application process?
When is the best time to apply for a mortgage?
What are mortgage points?
What is the difference between interest rate and APR?
Will a pre-approval credit inquiry hurt my credit score?
What are mortgage rates?
What is Freddie Mac's AMI for my area?
I am a first-time home buyer. What is the first step?
When is a 7/6 ARM loan advantageous?
What are the loan limits?
What can I do to improve my credit score?
Can I use my 401(k) funds to buy a house?
Can I get a loan for an investment property through CapCenter?
When will my first payment be due?
What are today's rates?
Do you refinance condos, second homes, townhomes, land, boats, cars, manufactured homes?
How long does the pre-approval process take?
How much mortgage can I afford?
What is a conventional loan?
What is the CapCenter 1% Rate Reduction Program?
Does CapCenter offer floating rate locks?
Do I need to pay mortgage insurance?
Can everything be done electronically?
How have CapCenter’s closing procedures changed in light of COVID-19?
Glossary
What is a good APR on a mortgage?
What is loan-to-value (LTV) ratio?
What is a conforming mortgage?
What is the difference between private mortgage insurance (PMI) and mortgage insurance premium (MIP)?
What is a mortgage?
How does a mortgage work?
What is mortgage escrow?
What is a down payment?
What are discount points?
What is a debt-to-income ratio?
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CapCenter Product Offerings
Am I a first-time home buyer?
What loan term lengths do you offer?
Do you offer jumbo loans?
What loan products are offered by CapCenter?
What is a jumbo mortgage?
FHA vs. Conventional
What is a FHA mortgage?
What is Fannie Mae's AMI for my area?
What are the advantages of a temporary buydown?
Does CapCenter offer HomeReady and Home Possible® products?
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Zero Closing Costs Questions
What are closing costs?
How do I calculate purchase mortgage fees and savings?
Is there an application fee?
What is a no closing cost mortgage?
How does CapCenter's Zero Closing Costs purchase work?
How does CapCenter's Zero Closing Costs refinance work?
How do I calculate cash out refinance fees and savings?
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Loan Qualification
What is CapCenter's minimum credit score?
Can I use my retirement funds to buy a house?
What credit reporting agencies do you pull credit reports from?
Will there be a hard credit pull?
Technology
How do I sign my disclosures?
How do I upload documents to my mortgage application?
Pre-approvals
How do I get pre-approved?
How long is a mortgage preapproval good for?
What loan amount should I get pre-approved for? Is it easy to change the loan amount?
Should I get pre-approved now?
How do I get preapproved for a mortgage?
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Applying for a Mortgage
How do I apply for a mortgage?
Process Questions
When will I be refunded my good faith deposit?
Are you still requiring an appraisal?
What happens after I submit my application?
When will I receive my 1098 from CapCenter?
How do I make a payment to CapCenter?
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General
What are the current mortgage rates near me?
Can I rent out my primary residence?
How do I calculate mortgage payments?
What fees are not included in mortgage APR?
How do I shop for a mortgage?
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